Question 1

How does the platform work?

Accepted Answer

You get every document tool in one place — conversion, AI, OCR, e-signature, automation and API.

Question 2

Are files secure?

Accepted Answer

Yes. We use per-user RLS, encryption in transit and at rest, and full audit trails of every operation.

Question 3

Does the AI read my documents?

Accepted Answer

Only when you explicitly trigger an AI action on a specific document. Nothing is used to train models.

Question 4

How does OCR work?

Accepted Answer

Text recognition on images and scanned PDFs, with multilingual support and export to editable formats.

Question 5

How does e-signature work?

Accepted Answer

Upload documents, add ordered signers and track status in real time with legal validity.

Question 6

How does the API work?

Accepted Answer

Tokens, sandbox and webhooks to integrate every platform capability into your product.

Question 7

Can I cancel any time?

Accepted Answer

Yes. Cancel with no penalty, directly from your dashboard, at any time.

Frequently asked questions